Customer Experience/devops Engineer- Remote – IU

SA Technologies

Note: _We need expertise in one of the tools_: _**Tableau, Qlik, Power BI, Thoughtspot, Sigma Computing, SiSense, Looker, Alteryx, Dataiku, DataRobot, Trifacta, Alation, Incorta, Zoomdata, OBIEE, Birst, GoodData, Cognos, Business Objects**_.Come and be a core part of a rapidly growing startup in the Analytics / Business Intelligence domain.We’re looking for a Senior Customer Experience Engineer to help support our Tellius Analytics Platform as we scale it to the next phase.This is an individual contributor, hands-on role that requires strong technical acumen, deep analytics/business intelligence knowledge, and sharp technical support skills along with a can-do attitude to build the best possible experience for our customers.Passion for Artificial Intelligence, Predictive Analytics, and Machine Learning technologies is a core requirement.Impact:– **[50%] Support** – Answer questions, triage complex technical issues, troubleshoot/debug on customers’ environments, collaborate with engineering, and get issues resolved.
– **[30%] DevOPS** – Help upgrade, install and setup new/existing Tellius customers.Be able to help with operationalizing customers and unblocking them.
– **[20%] Enablement** – Help customers develop use cases on Tellius and drive adoption of the Tellius platform.
– Collaborate with cross-functional groups – backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our produc**Knowledge**:– 5 years of in-depth experience within the Data Analytics / Business intelligence (BI) / Databases domain.
– Strong fundamentals in Computer Science and Databases.
– Strong understanding of Kubernetes, Cloud Infrastructure like GCP, AWS, and Azure.
– Working knowledge SQL, Data Modeling
– Deep understanding Helm, Terraform and Scripting are importantPay: From $10,000.00 per month**Language**:– English (required)

Fri, 10 Jan 2025 23:58:39 GMT

Oferta de Empleo en: Buenos Aires

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